Privacy Policy

Last Updated: 10-03-2026

At Smile Bird, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, contact us, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect different types of information depending on how you interact with Smile Bird.

Personal Information

When you place an order, create an account, contact us, or subscribe to our communications, we may collect information such as:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment and transaction information
• Account information
• Order and purchase history
• Information you provide when contacting customer support

We only collect information that is reasonably necessary to provide our products and services.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Time spent on our website
• Referring website
• General website usage information

This information helps us understand how visitors use our website and improve its performance and functionality.

2. How We Use Your Information

Smile Bird may use your information to:

• Process and fulfill orders
• Deliver products to you
• Process payments
• Provide customer support
• Respond to questions and requests
• Manage customer accounts
• Improve our products, website, and services
• Personalize your shopping experience
• Send order confirmations and service-related communications
• Send promotional communications when permitted by law and where you have provided consent
• Detect, prevent, and address fraud, security issues, or unauthorized activity
• Comply with applicable legal and regulatory requirements

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide a better browsing experience.

Cookies may help us:

• Remember your preferences
• Keep items in your shopping cart
• Understand website traffic and usage
• Improve website functionality
• Analyze performance
• Provide relevant marketing or advertising

You can adjust your browser settings to block or delete cookies. However, disabling certain cookies may affect some features of our website.

4. How We Share Your Information

Smile Bird does not sell your personal information for money.

We may share information with trusted service providers when necessary to operate our business and provide services to you. These may include:

• Payment processors
• Shipping and delivery providers
• Website hosting providers
• Technology and analytics providers
• Customer service providers
• Marketing and communication service providers
• Professional advisors
• Government authorities or law enforcement when legally required

These service providers may only use information as necessary to provide the services requested or as otherwise permitted by applicable law.

5. Payment Information

Payments made through our website may be processed by third-party payment providers. Depending on the payment method available, your payment information may be handled directly by the applicable payment processor.

Smile Bird does not intend to store complete payment card information on its own servers unless necessary and permitted under applicable requirements.

You should review the privacy policies of the payment provider you use for additional information about how your payment information is handled.

6. Data Security

We take reasonable administrative, technical, and organizational measures to help protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online service, or electronic transmission can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill business purposes, resolve disputes, maintain business and transaction records, and comply with applicable legal obligations.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, marketplaces, or services.

Smile Bird is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

9. Children’s Privacy

Our website and services are not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided us with personal information without appropriate authorization, please contact us so that we can review and take appropriate action.

10. Your Privacy Rights

Depending on where you live and applicable privacy laws, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent where processing is based on consent
• Request information about how your personal information is used
• Opt out of certain marketing communications
• Exercise other rights provided under applicable law

To make a privacy-related request, please contact us using the information provided below.

11. Marketing Communications

If you subscribe to Smile Bird marketing communications, we may send you information about products, promotions, offers, or company updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.

Please note that you may still receive important non-marketing communications, such as order confirmations, shipping updates, account notifications, or customer service messages.

12. International Data Transfers

Smile Bird may work with service providers located in different countries. As a result, your information may be processed or stored outside the country where you live.

Where required by applicable law, we will take appropriate steps to protect personal information when it is transferred internationally.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, how we handle your personal information, or wish to exercise an applicable privacy right, please contact us:

Smile Bird

Email: info@smilebirdsllc.com
Phone: +971 50-685-4014
Address: Smile birds SMILE BIRDS LLC 7901 4th St N # 19372 FL, St. Petersburg , 33702 United States

We will review and respond to privacy-related requests in accordance with applicable laws and regulations.